Item(s) purchased from sneakerlab.com must be returned in unused and resalable condition in order to receive a refund. All returns must be made within 14 days of receipt of item. Please email email@example.com to describe the reason for return before shipping. Please include a copy of your invoice. A refund will be issued in the original form of payment if approved. We cannot refund the original shipping costs and returns should be shipped via insured traceable mail in a secure package.